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My Services

I work with businesses that want technology, AI and process automation to produce measurable results, from the first question through every release that follows.

01

Business & Opportunity Analysis

Understanding how a business really runs, and where technology can make it run better.

  • Analyze existing business processes and operating models.
  • Identify operational inefficiencies, gaps, and growth opportunities.
  • Evaluate where software, automation, or AI can create business value.
  • Develop business cases and technology opportunity assessments.
In practiceAt Olympic Industries, a counting process done by hand by about 1,200 workers was shown to be automatable with computer vision on the existing CCTV cameras, a potential saving of over $925,000 USD a year.
02

Product Strategy & Discovery

Turning a problem into a clear, validated product direction.

  • Product discovery and problem definition.
  • Feature identification and prioritization.
  • Product requirements and roadmap development.
  • User stories, acceptance criteria, and functional specifications.
  • Opportunity assessment and solution validation.
In practiceFor enterprise retail POS/ERP products at Tawoon, requirements were validated with wireframes and interactive prototypes before they reached engineering.
03

AI & Digital Transformation

Putting AI and automation where they create real, measurable value.

  • Identify practical AI and automation opportunities.
  • Analyze workflows suitable for automation.
  • Define AI-enabled product requirements and use cases.
  • Develop implementation plans for digital transformation initiatives.
  • Translate business needs into technical solution requirements.
In practiceI used AWS AI-DLC and AI-assisted reverse engineering to recover the undocumented business context of PropSoft.ai, a platform representing roughly $670,000 USD in investment.
04

Business Analysis & Product Delivery

Documentation and delivery discipline that carries a product from requirements to release.

  • BRD, BRS, SRS, FRS, and RTM documentation.
  • As-Is and To-Be process mapping.
  • Workflow optimization and gap analysis.
  • Agile backlog management and sprint planning.
  • UAT planning, acceptance criteria, and release coordination.
In practiceBacklogs, sprint ceremonies, UAT and releases for mobile products live on both Google Play and the App Store.

Typical deliverables

Business caseTechnology opportunity assessmentProduct requirementsProduct roadmapUser stories & acceptance criteriaFunctional specificationsBRD / BRS / SRS / FRSRTMAs-Is / To-Be process mapsAI use casesImplementation planBacklog & sprint planUAT plan

How I work

  1. Understand the business. Business models, workflows, operational challenges and customer problems come before any list of requirements.
  2. Find the opportunity. Where technology, digital products, AI or process automation can create measurable business value.
  3. Define the solution. Practical product concepts, business requirements and solution specifications.
  4. Plan the delivery. Implementation roadmaps, then support through testing and release.

Have a challenge in mind?

Tell me about it and we can work out where to start.

Let’s talk →